TOSHIBA e-STUDIO Series

	Copyright(c) 2003-2018 TOSHIBA TEC CORPORATION, All Rights Reserved.
			September 5 2018

This product has the following restrictions and issues.  Please be sure to read this before using.


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    Printer Driver(Universal 2/PS3)		Version 7.204.4408.17
    Printer Driver(XPS)			Version 7.204.4408.9
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Issues
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1. Windows

- When a printer driver installed in a server is installed in a client PC using "Point and Print" and the default value is set in [Settings] on the [General] tab in the printer driver of the client PC, it cannot be reflected as a default in the client PC even if [Normal Settings] is changed in the printer driver of the server.

- In Windows 8 32bit, the dialogs popped up at printing, e.g. "Private Print Password" and "Department Code", are displayed in inactive state.  This is because the application is called via WOW64 in Windows 8 32 bit.  Please make the displayed dialog active before the setting.

- When Portrait and Landscape images exist on the same sheet in "Multiple Pages per Sheet" printing, printing will be performed by reducing, not by rotating the images.

- When an original paper, which contains Portrait and Landscape images, is printed in 2-Sided Printing mode, an image may be printed on the next page when an orientation of the image changes.

- Help message does not appear even when the "?" button on the upper right of the screen is clicked.

- When using a Standard TCP/IP port under Windows XP, do not change the default port name.  If the port name should be changed, change the name, open the Property of the printer driver and click on the Configuration tab, then Update Now button to find e-STUDIO currently being used.

- When printing is performed in a NetWare environment, SNMP communication cannot be performed immediately after the printer driver is installed.  Open the Property of the printer driver and click on the Configuration tab, then Update Now button to find e-STUDIO currently being used.

- When the PS3 Printer Driver is used with Adobe TypeManager Font, an error will result.  So do not use Adobe TypeManager Font.  Use the PCL Printer Driver when you need to use Adobe TypeManager Font.

- When LPR is used for printing, disable Byte Counting.

- When printing a Watermark, the result may not be as you had expected depending on the settings.  In such a case, print the Watermark again after changing the size and position of the Watermark.  It is effective to position the Watermark in the printable area.

- Incompatibility with TOSHIBA Universal Printer, TOSHIBA e-STUDIO Series PS3, and a TOSHIBA e-STUDIO Series XPS printer driver
 Features like "Profile", "Watermark", "Overlay", exported setting files created with TOSHIBA Universal Printer, TOSHIBA e-STUDIO Series PS3, TOSHIBA e-STUDIO Series XPS printer drivers will not work with this version's driver. 
 Please recreate them with this version's driver.

- Limitation when using Profile
1. <Incompatibility between Harddisk (HDD) equipped model/HDD non-equipped model>
  1.1. When you will load a Profile created by HDD non-equipped model in HDD equipped model, Print Jobs except Normal Print and Print to Overlay will disappear.
  Please close printer driver GUI by Cancel and re-open to continue.

  1.2 When you will load a Profile created by HDD equipped model in HDD non-equipped model, all Print Jobs including that requires HDD will be selectable.
  Please do not select those Print Jobs that requires HDD. If you send Print Jobs that requires HDD, the job will be deleted in the MFP.
  For details about the Print Jobs that requires HDD, please refer to the Printing Guide.

2. <Incompatibility between Automatic Duplexing Unit (ADU) equipped model/ADU non-equipped model>
  2.1. When you will load a Profile created by ADU non-equipped model in ADU equipped model, 2-Sided Printing will be disabled.
  Please close printer driver GUI by Cancel and re-open to continue.

  2.2. When you will load a Profile created by ADU equipped model in ADU non-equipped model, 2-Sided Printing will be enabled.
  Please do not select 2-Sided Printing. If you send 2-Sided Print Job, it will be printed in 1-Side.


- Printing from an application

(1) Overview
Although some printing options can be set from your application, do not use your application to set printing. Use your printer driver to set printer options.
When printing is performed after setting such options in your application, you may end up with an unexpected result or it may take a long time to process.
Do not set "Collate" in your application.
When setting a paper tray in your application, two "AutoSelect tray"s may be displayed. In this case, select the lower "AutoSelect tray."

(2) Microsoft Excel
Excel handles each worksheet as one print job.  The settings on the printer driver screen apply to the first worksheet only.

When you enter more than one in [Copies] on the Print dialog for Excel, do not check [Collate].

(3) Adobe Acrobat 
When PS3 is used for printing, a printed image may be enlarged or reduced.  In such cases, using PCL6 or using PS3 with the following setting can print the image at a proper size.
Open the Print dialog box to perform the setting for PS3.
- Select [Fit to Paper] form from the [Page Scaling] menu.
- Check [Choose Paper Source by PDF page size].
(Note that the driver's paper setting is not valid as the PDF file's paper size is used.)

(4) Adobe PageMaker
For Private Print and Department Code Print using WIndowsPPD for Adobe PageMaker, always specify a code.  If not, an error sheet will be printed. 


- Point and print from the Windows Server

Printing setup that is set in "Printing Defaults" of the server cannot be reflected to the client side depending on the combination of the server OS and the client OS.


- XPS Printer Driver

(1) When printing is performed from XPS Viewer EP in Windows Vista 32bit, or XPS Viewer EP in Windows Vista 64bit using an XPS printer driver, the following problems occur. Using a universal or PS3 driver can avoid these problems.
1. The entered department code becomes invalid and the job is treated as an undefined job. 
2. When private printing is performed, the password entered at the time of printing becomes invalid and blank.
3. The event notification for printing completion is not sent from TopAccess DocMon.
4. The job queue cannot be printed or deleted from TopAccess DocMon.
5. The document name is not displayed on the touch panel of the equipment, the print queue in TopAccess DocMon, and the print log and e-Filing screens in TopAccess.

(2) When printing is performed in XPS Viewer while the FILE port is selected from the XPS Printer Driver, the file destination path dialog box does not appear, and data cannot be stored in a file. 
* This phenomenon does not occur in Windows 7 and Windows Server 2008 R2.

(3) Overlay files cannot be created in the following circumstances, even if "Print to Overlay File" is selected and executed. 
1. When executing with XPS Printer Driver installed using Point and Print in Windows Server, but only when "Render print jobs on client computers" is not selected on the Sharing tab of the installed printer driver.
2. When executing with the automatically duplicated XPS Printer Driver (Auto Created Client Printer) in the Citrix environment.

(4) Some applications or documents may cause improper printout.  Use the universal or PS3 printer driver in that case.

(5)  To print by using the XPS printer driver installed from the Windows server by Point&Print, select a font for the watermark, which has been installed on the server.
* However, if "Render print jobs on client computers" is selected on the Sharing tab of the installed printer driver, printing can be performed properly.

(6)  To print by using the automatically-duplicated XPS printer driver (Auto Created Client Printer) in Citrix environment, select a font for the watermark, which has been installed on a client PC.Otherwise, the watermark cannot be printed properly.

(7) How to add a Point and Print (Windows Server - Client) printer driver
<How to add a 64-bit or 32-bit printer driver in Windows Server 2003 when the microprocessor type differs between the client and the server>
1. Share a printer on the Sharing tab of the printer driver and click "Additional Drivers" to select x64 or x86.
2. Select a file whose extension is .INF in the printer driver (x64 or x86) package.
3. A Windows Server 2003 (x64/x86) family CD-ROM is required.  Inserting the CD automatically starts reading "NTPRINT.INF" from the "amd64" or "i386" folder.
4. Since "MSXPSDRV.INF" is required, select the "%SYSTEMROOT%\System32\Spool\XPSEP\amd64" or "%SYSTEMROOT%\System32\Spool\XPSEP\i386."
5. (If the client CD used to select the driver package in step 2 above has been removed from the drive) insert the CD into the drive again and designate the x64 or x86 printer driver location.

<How to add a 64-bit or 32-bit printer driver in Windows Vista, Windows 7. Windows Server 2008, or Windows Server 2008 R2 when the microprocessor type differs between the client and the server>
[Preparation]  Copy the "ntprint.inf_********" folder in the "%SYSTEMROOT%\system32\DriverStore\FileRepository" folder on the Vista or Windows 7 client to the Vista or Windows 7 server or allow users to share the folder.
1. Share a printer on the Sharing tab of the printer driver and click "Additional Drivers" to select x64 or x86.
2. Select a file whose extension is .INF in the printer driver (x64 or x86) package.
3. Windows media (x64 processor) or Windows media (x86 processor) is required.  Open the "ntprint.inf_********" folder in the Vista or Windows 7 client and select the "ntprint.inf" file.
4. Click OK.


- Bluetooth
Some commercially available Bluetooth USB adapters may not be used with this MFP.
For recommended Bluetooth USB adapters, refer to the operation manual For Bluetooth.


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Print
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Issues
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1. Some documents may cause print-assigned memory to become insufficient to print.

2. When printing is performed in color mode, the black toner is used to print gray areas, because "Pure Gray" is set to ON in the "Setting" dialog under "Image Quality" as the default setting of the printer driver. As a result, an unexpected output may be provided depending on print data (for example, moire instead of a smooth gradation). In this case, set "Pure Gray" to OFF.

3. When a print job is sent from your device (PC, tablet, etc.) using the TOSHIBA Universal Printer 2 printer driver and designating "Generic Model" as a printer name, the output may differ from the print settings/options specified in the printer driver. (For example, print settings/options such as Color/Black and White, Paper Source, Destination, Paper Size/Paper Types, Staple and Hole Punch may not work as specified resulting in the job being printed using the default settings.)


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Citrix Product Support Status for Printing
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1. Supported Product Names
 - Citrix XenApp 7.1
 - Citrix XenApp 7.5
 - Citrix XenApp 7.6
 - Citrix XenApp 7.6 LTSR
 - Citrix XenApp 7.7
 - Citrix XenApp 7.8
 - Citrix XenApp 7.9
 - Citrix XenApp 7.11
 - Citrix XenApp 7.12
 - Citrix XenApp 7.13
 - Citrix XenApp 7.14
 - Citrix XenApp 7.15 LTSR

2. Verified Operating Environments
 - Server OS : Windows Server 2016 (XenApp 7.6 LTSR)
                  Windows Server 2016 (XenApp 7.13)
                  Windows Server 2016 (XenApp 7.15 LTSR)
 - Client OS	: Windows 10


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Trademarks
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- The official name of Windows XP is Microsoft Windows XP Operating System.
- The official name of Windows Server 2003 is Microsoft Windows Server 2003 Operating System.
- The official name of Windows Server 2008 is Microsoft Windows Server 2008 Operating System.
- The official name of Windows Server 2012 is Microsoft Windows Server 2012 Operating System.
- The official name of Windows Vista is Microsoft Windows Vista Operating System.
- The official name of Windows 7 is Microsoft Windows 7 Operating System.
- The official name of Windows 8 is Microsoft Windows 8 Operating System.
- The official name of Windows 10 is Microsoft Windows 10 Operating System.
- Microsoft, Windows and the brand names and product names of other Microsoft products are trademarks of Microsoft Corporation in the US and other countries.
- Postscript, and the brand names and product names of other Adobe Systems products are trademarks of Adobe Systems Incorporated in the US and other countries.
- Novell, NetWare, and NDS are trademarks of Novell, Inc.
- TopAccess is a trademark of TOSHIBA TEC CORPORATION.
- Citrix, MetaFrame, MetaFrame XP are registered trademarks and Citrix Presentation Server is a trademark of Citrix Systems, Inc. in the United States and other countries.
- Bluetooth(R) is a registered trademark owned by Bluetooth SIG, lnc.
- Other company names and product names in this manual are the trademarks of their respective companies.
